AES Semigas


28 June 2023

EVG earns 11th consecutive triple win in TechInsights’ 2023 Customer Satisfaction Survey

EV Group of St Florian, Austria – a supplier of wafer bonding and lithography equipment for semiconductor, micro-electro-mechanical systems (MEMS) and nanotechnology applications – has again been voted by customers as one of the ‘10 BEST Focused Suppliers of Chip Making Equipment’ and one of ‘THE BEST Suppliers of Fab Equipment’ in the 2023 TechInsights Customer Satisfaction Survey, increasing its score in both award segments compared with last year’s listings as well as earning a 5 Star rating in both segments for the second time in a row. EVG also received a ‘RANKED 1st in Specialty Fab Equipment’ award again, marking the 11th consecutive year that it has received all three customer satisfaction awards.

Across the survey, EVG achieved its highest rankings ever, moving up to second place and receiving 5 Star ratings across all applicable award categories besides the ‘RANKED 1st in Specialty Fab Equipment’ category. Among these, EVG was once again recognized as one of ‘THE BEST Suppliers of Fab Equipment to Foundation Chip Makers’ — a category defined as those companies whose spending provides the foundation of wafer fab equipment development and infrastructure in the global semiconductor industry, and which include several of the top semiconductor sales leaders including foundries. In addition, for the seventh year in a row, EVG was recognized as one of ‘THE BEST Suppliers of Fab Equipment to Specialty Chip Makers’, achieving a 5 Star rating in this category for the third time in a row.

TechInsights notes that EVG earned its highest ‘10 BEST’ rating ever this year, with customers rating the company best at partnering, trust in supplier, recommended supplier and technical leadership. 2023 marks the 21st consecutive year that EVG has been listed among ‘THE BEST Suppliers of Fab Equipment’, as well as the 11th consecutive year that EVG has achieved the number-one spot as the highest-ranked wafer bonder supplier.

“EV Group is known for delivering superior process expertise to its global customer and partner base,” says TechInsights’ vice chair G. Dan Hutcheson. “Its decades of experience and a willingness to invest in unique innovations have earned customers’ trust in EVG’s ability to meet their needs. Demonstrating this, customers awarded EVG higher ratings for the sixth consecutive year in TechInsights’ Customer Satisfaction Survey. This year, they gave EVG high marks across the board, with outstanding results for partnering, trust, technical leadership, and product performance. Customers noted EVG’s strong professional support during setup, as well as for excellent quality of engineering service,” he adds.

“Our Triple-i philosophy of invent-innovate-implement is at the core of what we do for our customers, which is being the first in exploring new techniques and serving next-generation applications of micro- and nanofabrication technologies that enable our customers to successfully commercialize their new product ideas,” says Hermann Waltl, executive sales and customer support director at EVG.

See related items:

EVG earns eighth consecutive triple win in VLSIresearch’s annual Customer Satisfaction Survey

Tags: EV Group



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